Getting Started

Your Group's Handle and Email Address

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Every group has a handle — one short, memorable name that powers three things at once: your subscribe form link, your public community archive URL, and a real email address readers can write to.

Fig. 1 — The Handle field in Group Settings → Group Details

Where do I set it?

Open Group Settings → Group Details. The Handle field sits just under the group name.

Handles use lowercase letters, numbers and hyphens. Pick something short that a reader would recognise — your publication's name rather than an internal label.

A handle **locks after your first send**. Before that you can change it freely; afterwards it's fixed, because links already in readers' inboxes point at it. Choose it deliberately before your first campaign.

What does the handle actually do?

One value, used in three places:

  • Your subscribe form link — the URL you share to collect subscribers
  • Your community archive — the public page where published newsletters live
  • Your group's email addressyourhandle@groupmail.info

Fig. 2 — The community archive URL, built from the group's handle

A real address readers can reply to

This is the part people miss. yourhandle@groupmail.info is a working mailbox, not a no-reply. Readers can email it directly, or simply hit reply on a campaign, and the message lands in your group Inbox.

That means replies to a newsletter behave the way readers already expect — they answer the email, and you see it — instead of vanishing into an unmonitored address.

A newsletter that can't be replied to is a broadcast. One that can is a conversation.

Haven't claimed a handle yet? Groupmail shows a working fallback address in the Inbox so replies still reach you, and prompts you to claim a memorable one. The fallback works — it's just not something you'd want to print.

Changing it later

Until your first send, change the handle any time from Group Settings → Group Details. Update it, save, and your subscribe link, archive URL and email address all move together — there's no separate setting to keep in sync.

Quick answers

What is a group handle? A short name — lowercase letters, numbers and hyphens — that sets your subscribe link, your community archive URL, and your group's email address.

Can I change my handle? Yes, until your first send. After that it locks, because links already delivered to readers depend on it.

What is yourhandle@groupmail.info? A real address for your group. Readers can email it or reply to a campaign, and it arrives in your group Inbox.

What happens if I don't set one? You get an automatic fallback address so replies still reach your Inbox, and a prompt to claim a memorable handle.

Do I have to update my subscribe link separately? No. The subscribe link, archive URL and email address all derive from the same handle and change together.

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