Create a New Group | Groupmail Help Centre

Groups are the building blocks of Groupmail. Each group has its own contacts, messages, campaigns, and sender identity — making it easy to manage multiple mailing lists from a single account.

Start from the Dashboard

From any page in Groupmail, click Manage Groups in the sidebar under Groups, then click New Group. This opens the group creation wizard.

Fig. 1 — Click Manage Groups in the sidebar to get started

Name Your Group

Give your group a name that reflects its purpose — something like "Newsletter Subscribers," "VIP Customers," or "Product Updates." You can also add an optional description to help you remember what the group is for.

Fig. 2 — Enter a group name and optional description

Below the name, you'll see Duplicate Handling options. By default, Groupmail prevents duplicate email addresses within a group. You can toggle this if your use case requires duplicates.

Choose a clear, descriptive group name. You'll see it in the sidebar group switcher and in campaign reports, so make it easy to identify at a glance.

Add Sender Details

Every group needs its own sender information. This is the name, reply-to email, and physical mailing address that appears in the footer of every email sent from this group.

Fig. 3 — Sender details are required for email compliance

Fill in your company or sender name, reply-to email address, street address, city, postal code, and country. You can also add a website URL under the Online Presence section.

A valid physical address is required by CAN-SPAM and GDPR. This applies to every group you create, not just your first one.

Each group maintains its own sender identity — perfect for businesses with multiple brands or departments.

Sign-up Form and Add Contacts

The wizard includes a Public Sign-up Form step. If you haven't completed the sender details, you'll see a note that sender information is required before enabling the form. You can always configure this later in Group Settings.

Fig. 4 — Import contacts from CSV or add them manually after setup

On the final step, you can Import from CSV to upload a spreadsheet of contacts, or click Finish and add contacts manually afterward.

Your New Group is Ready

Click Finish and you'll land on the Contacts page for your new group. The sidebar now shows your new group in the Current Group dropdown, and you can switch between groups at any time.

Fig. 5 — Your new group is created and ready for contacts

From here you can start adding contacts, create messages, or head back to the dashboard to see your group summary.

What's Next?

Add Contacts — Import contacts in bulk from a CSV file or add them one by one.
Set Up a Subscription Form — Let visitors subscribe directly from your website.
Create a Newsletter — Write and send your first message to this group.